The intro message can be scheduled to go out at the same time every day, meaning if you set an intro to go out at 11am, any contact added before 11am that day will get the intro message, but if they're added at 11:01 or later, they won't get the intro message that day (but you can still send an ad hoc welcome message to those contacts)ģ. For example, 15 minutes after a contact is created, the intro message sends after that initial delay regardless of what tim e the contact is added to Signal Vine.Ģ. The intro message can be scheduled to go out X minutes after import. There are three primary strategies to schedule your intro message -ġ. Once you determine your initial intro message, Signal Vine can automate this message so that it is automatically scheduled for every new contact on the platform. If you don't want these text messages, you can reply Cancel at any time" You should save this number in your phone so that you can reach out to me at any time. The easiest way to do this is by setting up an Automated Intro Message that goes to all new contacts when they're first added to the Signal Vine platform.Ī strong intro message should accomplish three goals 1) it should introduce the organization/individual that is reaching out, 2) it should clearly establish the reason for establishing this new connection, and 3) it should provide contacts with the knowledge that they can opt out of receiving messages at any time.Įxample Intro Message: "Hi, this is Advisor from Org Name/Department, and I'll send a few texts a month to help support you and keep you on track. That being said - it's really important to make sure we're introducing our contacts to the new phone number that they'll be receiving texts from so that we set expectations and establish rapport from the start. When a new contact record is first added to Signal Vine, we get really excited to communicate with them as soon as possible. For best practices regarding an opt-in intro message, check out this article. This article covers the best practices for scheduling an automated intro message for any contact that you add to the platform. Confirm that the payload body is encoded correctly when the token is generated and try again.There are two ways for somebody to become a new contact record in Signal Vine - they can be added to the platform (by manual csv upload or by automating data uploads/integrating with your system of record) or they can opt-in by texting an advertised phone number. If the command has completed successfully, the response will be: But I didn't get a 202 - I got an Unauthorized errorĪn Unauthorized error is almost always a problem with the encrypted token used for authentication. ignore: as of now, there are no options for automatically removing absent contacts, so this value must always be set to ignore.absent - how do you want Signal Vine to process missing records?.tx: process all rows in a transaction, only commit changes to the program if the CSV contains no errors.row: process as many rows as possible from the CSV and respond with all errors that occurred during processing (no rows will be added if there are more than total 1,000 errors).mode - how do you want Signal Vine to handle errors?.ignore: any contacts in the CSV that also exist in Signal Vine will be ignored.: to update existing contacts, include the names of the fields that should be updated in an array this may include all fields but doesn't need to.existing - how do you want Signal Vine to update existing records?.ignore: any contacts in the CSV that don't exist in Signal Vine will be ignored.add: any contacts in the CSV that don't exist in Signal Vine will be added to the program.new - how do you want Signal Vine to handle new records it finds?.Each of the following fields are required: Options: this object instructs the API on how you'd like the contact data processed.
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